Frequently Asked Questions About Provider Enrollment

Yes.  Everyone applying to be an IHSS Independent Provider must have a background check done again using the Live Scan Form we provide.  Your background check results from your previous job are not shared with us due to confidentiality laws.

You have 90 days from the date you attended your scheduled appointment to complete the Provider enrollment steps.  If you do not complete the enrollment requirements within 90 days, you will need to redo the enrollment process again in order to be paid as an IHSS Provider.

Yes.  Minors must be at least 12 years old, comply with the California labor law, complete the Provider enrollment requirements, and obtain a valid school work permit signed by their school's issuing authority to work as an IHSS Provider.

No.  An IHSS Provider only needs to complete the enrollment process once.  It does not matter how many IHSS Recipients you work for.

Yes.  If you have not had payroll activity for over a year, the system will automatically inactivate your status as an IHSS Provider.  You must re-enroll and complete all the Provider enrollment requirements again, including fingerprints for criminal background check.

You will need your user ID, Social Security number, date of birth, and answers to your five (5) security questions to recover your password. If you do not remember them, you will need to start over and create a new account.