Recipient

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Orange County IHSS Public Authority Consumer/Recipient Services

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How Does the Public Authority Assist the IHSS CONSUMER?

Registry

An IHSS Consumer or authorized representative in need of in-home care can contact a Registry Training Specialist (RTS) at the Public Authority, who will complete an intake to establish the Consumer’s needs

Training

Because the Consumer is the employer, the Registry offers Consumers resources that help in the process of finding, hiring and if necessary terminating a Provider, supervising the Provider, timesheet process, and more.

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If you are an IHSS Consumer in need of a Provider, call the Orange County IHSS Public Authority at 714-825-3202.

Services Consumers may be eligible for as authorized by their IHSS Social Worker:

Domestic & Related Services

Light housekeeping, laundry
Meal preparation and clean-up
Grocery shopping & occasional errands
Accompaniment to medical appointment

Personal Care

Help with bathing, grooming, dressing
Assist with feeding
Help getting in and out of bed, walking

Paramedical Services

Medication management
Changing bandages or tube feeding

Protective Supervision

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TRAINING

ESP Provider Assignment Recipient User Guide

IHSS Recipient/Consumer Education Videos

Introduction and Services (video)
Hiring a Provider (video)
Supervising Your Provider (video)

IHSS Program Information

Overview of the IHSS Services
IHSS Authorized Tasks
Paramedical Services
Teaching and Demonstration
Timesheets

Finding, Hiring and Working With a Provider

Interviewing, Hiring and Firing a Provider
Getting Started with Your New Provider
IHSS Consumer and Provider Job Agreement
Communication With Your Provider
Setting and Maintaining Boundaries
Deciding When to Fire Your Provider

Resources

List of Community Organizations and Services
Transportation Options
Legislative Resources

Other Helpful Information

Suggestions on How to Handle Money
Recognizing Abusive Behavior