Orange County IHSS Public Authority Consumer/Recipient Services


How Does the Public Authority Assist the IHSS CONSUMER?

  • An IHSS Consumer or authorized representative in need of in-home care can contact a Registry Training Specialist (RTS) at the Public Authority, who will complete an intake to establish the Consumer’s needs
  • Because the Consumer is the employer, the Registry offers Consumers resources that help in the process of finding, hiring and if necessary terminating a Provider, supervising the Provider, timesheet process, and more.



If you are an IHSS Consumer in need of a Provider, call the Orange County IHSS Public Authority at 1-714/825-3174.

Services Consumers may be eligible for as authorized by their IHSS Social Worker:

Domestic & Related Services
  • Light housekeeping, laundry
  • Meal preparation and clean-up
  • Grocery shopping & occasional errands
  • Accompaniment to medical appointment
Personal Care
  • Help with bathing, grooming, dressing
  • Assist with feeding
  • Help getting in and out of bed, walking
Paramedical Services
  • Medication management
  • Changing bandages or tube feeding
Protective Supervision




consumers walking therapy



ESP Provider Assignment Recipient User Guide


IHSS Recipient/Consumer Education Videos

  • Introduction and Services (video)
  • Hiring a Provider (video)
  • Supervising Your Provider (video)


IHSS Program Information

  • Overview of the IHSS Services
  • IHSS Authorized Tasks
  • Paramedical Services
  • Teaching and Demonstration
  • Timesheets


Finding, Hiring and Working With a Provider

  • Interviewing, Hiring and Firing a Provider
  • Getting Started with Your New Provider
  • IHSS Consumer and Provider Job Agreement
  • Communication With Your Provider
  • Setting and Maintaining Boundaries
  • Deciding When to Fire Your Provider





  • List of Community Organizations and Services
  • Transportation Options
  • Legislative Resources


Other Helpful Information


  • Suggestions on How to Handle Money
  • Recognizing Abusive Behavior