IHSS Main Reception 714-825-3000
- Apply for IHSS Services
- Contact IHSS Social Worker
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IHSS Accounting Unit 714-825-3251 | Email: IHSSAccountingInbox@ssa.ocgov.com
- For payroll related questions
- For employment verification, AFTER you have received your initial timesheets
- For timesheet and paycheck processing status only, call the IHSS Service Desk at 866-376-7066 with your 9-digit Provider number ready (NOT your Social Security number) AFTER it has been 14 days since your timesheet was submitted
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Fair Labor Standards Act (FLSA) Information Line 844-825-3002
- Information regarding workweek hours, overtime, travel time, wait time, violations, exemptions, and general questions
- Website: http://ssa.ocgov.com/elder/ihss/flsa
- Orange County workweek calculator to assist you with calculating your maximum weekly hours in a workweek
- FLSA video, video script, and forms
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Orange County IHSS Public Authority Main Reception 714-825-3174
- Provider Enrollment 714-825-3195 | Email: OCProviderEnrollment@ssa.ocgov.com
- For initial timesheet status follow-up at 6 weeks from your appointment date - Do NOT call if it has not been 6 weeks yet
- For Recipients reporting a new Provider
- Provider Registry 714-825-3202 | Email: OCPARegistry@ssa.ocgov.com
- For questions about how to obtain more IHSS Recipients and apply to be a Registry Provider
- For IHSS Recipients that need help finding a Provider to hire
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United Domestic Workers of America (UDWA) 714-663-1082, Regional: 800-621-5016
- For more information about Union membership/dues, benefits offered, and your Union Representative
- UDWA Orange County office: 333 Civic Center Drive West, Santa Ana, CA 92701
- Website: www.udwa.org
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Goldman & Walker Insurance Services 949-545-0163
- Health benefits broker for UDWA, monitors health insurance eligibility
- Some Providers may be eligible for health benefits
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Adult Protective Services (APS) 1-800-451-5155
- IHSS Providers are by law mandated reporters to report suspected elder and dependent adult abuse or neglect
- Physical, emotional, financial abuse
- Information about the reporter and/or caller is kept confidential
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Child Protective Services (CPS) 714-940-1000
- IHSS Providers are by law mandated reporters to report suspected child abuse or neglect
- Information about the reporter and/or caller is kept confidential
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Medi-Cal Fraud and Abuse Hotline 1-800-822-6222 | Email: Fraud@dhcs.ca.gov
